Leadership Strategies for a Complex Environment

• Minimize unnecessary rules
• Foster diverse relationships
• Enhance information flow, embrace paradox, and surface tensions
• Focus on action instead of plans and designs
• Build incrementally from simple systems that work
• Recognize and engage diversity in expertise, values and perspectives
• Decrease centralized control and support self-organization
• And Trust the Process!

Leadership and Patient Safety

We often hear about the need for leadership in health care practice. Yet for many, the word leader is just another buzzword. We often think leaders are born not made, and leadership is for others with important titles, nice offices and assistants at the door.

Our experiences with the Dorothy Wylie Nursing and Health Leaders Institute, now in its 10th year with over 2300 alumni, provide us with a different mental model. We believe that building leadership skills and developing leadership competence and confidence is important for every health professional. We believe leadership makes a profound difference in the quality of care patients receive. We believe that health professionals who see themselves as leaders will make a difference in every patient and family interaction. Continue reading “Leadership and Patient Safety”

Leadership at the Movies: Invictus and 5 Leadership Practices

Morgan Freeman and Clint Eastwood have created another very special movie now playing across North America. Invictus is the story of Nelson Mandela’s early days as President of South Africa, and particularly how he viewed the country’s Rugby team, the Springboks, and an upcoming World Cup event to be held in South Africa, as an opportunity to bring the country together.

The year is 1995. Mandela (Freeman) is in his first term as President. He recognizes the tremendous challenges facing his government in a land torn apart by apartheid. Racial tensions are at an all time high, people are struggling with the effects of crippling unemployment, and a new black government has shifted the balance of political power. Continue reading “Leadership at the Movies: Invictus and 5 Leadership Practices”