• Minimize unnecessary rules
• Foster diverse relationships
• Enhance information flow, embrace paradox, and surface tensions
• Focus on action instead of plans and designs
• Build incrementally from simple systems that work
• Recognize and engage diversity in expertise, values and perspectives
• Decrease centralized control and support self-organization
• And Trust the Process!
Healthcare Leadership Development
I really like this list. Is there a source or reference for this, or is it just good advice?
Rob
Its from a variety of sources and personal experience, Rob. One of my favourite papers was published in JONA titled Complexity Science and Leadership in Healthcare (Volume 31, Number 10, pp 474–482)